Effective Date:2025.07.25
At Xcela Services Inc. (“Xcela”), we respect your privacy and are committed to protectingthe personal information you share with us.
This policy specifically explains how we handle data collected via SMS communications
What Information We Collect:
- Your phone number (when provided via forms, support requests, or serviceconversations)
- Any messages you send to us by SMS
How We Use Your Information:
- To send one-on-one SMS messages related to your service requests, appointments, orsupport
- We donotuse your phone number for mass marketing or promotional SMS
- We donotshare or sell your phone number to third parties
Your Choices:
- ou may opt out at any time by replyingSTOPto any message
- ou may request data removal or updates by contacting us
Contact Us:
If you have questions about this SMS privacy policy,
please contact us:info@xcela.ca
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